There was a problem loading the comments.

The game installer won't open on Windows 11 and gives the error "An administrator has blocked you from using this app"

Support Portal  »  Knowledgebase  »  Viewing Article

  Print

This fix applies to the games:

  • Hanachirasu
  • Kana Okaeri

If you are on Windows 11 and opening the game installer gives you the error saying, "An administrator has blocked you from using this app", try running the setup program from the Command Prompt run as administrator. Please follow these steps:

 

1. Run Command Prompt as administrator (you can find it on the Start menu and right-click on it and run as administrator)

2. In Command Prompt, run the setup file by copy-pasting the full location of the file. For example, if your file is in the Downloads folder, you'll need to run:
"C:\Users\<your_user_name>\Downloads\Hanachirasu_setup.exe" for Hanachirasu.

 

This is another solution that has worked:

  1. Open Command Prompt as administrator.
  2. Copy and paste the command net user administrator /active:yes in the command line window and hit Enter to continue.
  3. Sign out of your current session by clicking on the Windows logo in the lower-left part of your screen. Then click on the account logo and select Sign out.
  4. Next, sign in to your Administrator account and wait for a couple of minutes.
  5. Locate the file you want to install and install it without any problem.
  6. Sign out of your Administrator account and sign in your original accounts.
  7. Then enter the command line again, type the command net user administrator /active:no again to disable the hidden Administrator account.

Share via

Related Articles

© JAST