If you're having a problem with your account, please submit a support ticket. If you have a problem with a game, please first check our common solutions page. If these solutions don't work for you, then please submit a support tick...
When your download will not start, or as an issue completing, this is usually a software or network connectivity issue. Sometimes this will be shown as a `ERR_CONNECTION_RESET` error in your browser. Other times, download will look like it...
If you have made a purchase on the JAST Store before: Simply go to:https://jastusa.com/activate-game to login and enter your game code to redeem. If you don't have an account yet: Redeeming a code is a simple 3-step process. First,...
Our games and services are free from any malware or viruses. However, antivirus programs designed to protect your computer sometimes give false positives or unwanted behavior when trying to install or run program. This is especially true fo...
If you are having difficulty logging into your account, first please try refreshing your password. You'll get an email that will allow you to set your password again. If the issue still exists, please try the following: Ensure that y...
The billing address you've provided is for some reason not being accepted by our credit card AVS verification check. Please try the following steps if you are having this issue: Double-check to make sure your ZIP code is the same one...
The password reset requires that we establish a secure connect between your computer and our website, which requires a session cookie to maintain. Please enable cookies for our site to establish this connection. For Chome For MS...
