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"My Game Won't Run" Troubleshooting

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If you can not find a specific guide to fix issues with your game, please try the following:

  • Install DirectX9.0c from Microsoft to install the required display drivers.
  • Install 3rd-party codecs to resolve video or audio playback issues.
  • Try to run the game in Compatibility mode for Windows 7.
  • Try disabling DPI scaling.
  • If you have more than one monitor connected to you machine, try running the game with only one monitor enabled.
  • Try running the game as Administrator

There are also some known issues 3rd party software. We've seen the following programs cause errors in programs:

  • Nahimic (Audio Enhancement Software)
  • DisplayFusion (Multi-Monitor Utility)

If you have the above software installed and enabled (or similar software), please try to disable them and run the game again.

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