If you have made a purchase on the JAST Store before: Simply go to:https://jastusa.com/activate-game to login and enter your game code to redeem. If you don't have an account yet: Redeeming a code is a simple 3-step process. First,...
Getting a blank screen could be the sign of various issues. One of the more common causes is not having DirectX9 drivers on your computer. Solution Install DirectX9.0c from Microsoft to install the required display drivers.
Windows 10 has some known errors for Yumina. Fullscreen mode has fewer reported issues, but we've found the following can work as a fix on some systems: Right click the Yumina shortcut or .exe open its properties. In the compatibility t...
Our games and services are free from any malware or viruses. However, antivirus programs designed to protect your computer sometimes give false positives or unwanted behavior when trying to install or run program. This is especially true fo...
Solution: You will need to run the setup program from the Command Prompt run as administrator.
You have tried to run the game in different compatibility modes and have confirmed DirectX9 is installed, yet the game keeps freezes on start and needs to be terminated via task manager. Solution There are many reasons why a game migh...
If you can not find a specific guide to fix issues with your game, please try the following: Install DirectX9.0c from Microsoft to install the required display drivers. Install 3rd-party codecs to resolve video or audio playback issu...
This is an error that occurs when one of the data files for the game installer is corrupted. Check the file size of the data files downloaded and make sure they are not corrupted.
Install Directx9 to fix the issue. This is an issue with your computer's version of DirectX. Newer versions of Windows does not include legacy DirectX in its default software.
If you are having difficulty logging into your account, first please try refreshing your password. You'll get an email that will allow you to set your password again. If the issue still exists, please try the following: Ensure that y...
